Services for Campus and Branch

Ease your AIOps transition with turnkey services

Our Juniper Mist AI™ suite of services help you transition to AI-Native, automated network operations from client to cloud. Enjoy expert guidance and simplify your transition to a network that delivers AI-driven, proactive insights and actions for improved operations, lower costs, and better experiences across your wired, wireless, and SD-WAN environments.

Infographic depicting the Juniper Ai-Driven Experience & support services.

Juniper AI Care Services: Maximize value over your entire network life cycle

Juniper AI Care Services for Mist AI, the industry's first AI-Native services portfolio, couples the power of AIOps with our deep industry expertise across the entire network life cycle. These services propel your network operations into a new era of efficiency, reliability, and security. They also revolutionize how we partner with you to deliver exceptional AI-Native Networking experiences, empowering you to move from reactive defense to proactive insight and action.

We offer three service tiers to match your specific needs and to help you maximize the ROI from your Juniper Mist solution: Juniper AI Care, Juniper AI Advanced Care, and Juniper AI Ultimate Care. Benefits include:

  • A device onboarding helpdesk, focused learning webinars, and 24x7 AI-powered technical support (AI Care, AI Advanced Care, AI Ultimate Care)
  • Personalized, high-touch operational assistance, consultations, and design reviews on top of AI Care (AI Advanced Care, AI Ultimate Care)
  • Two All Access Passes to Juniper training (AI Advanced Care, AI Ultimate Care)
  • White-glove service with a single-point-of-contact named advocate to efficiently manage your service experience, success planning, and quarterly business reviews (AI Ultimate Care)
  • Support that extends through the entire life cycle, including rollout assistance, proactive health checks, and ongoing network optimization (AI Ultimate Care)

More services to help you succeed

Prepare. Deploy. Adopt. Grow. You’ll find a range of other Juniper services that deliver real-world value throughout each step of your Juniper Mist AI journey.

Network professional sitting in train with cell phone, headphones and tablet

Day 0 and Day 1 services

Prepare and deploy with the expertise, automation, and best practices of our onboarding and deployment services. We help simplify your design and efficiently roll out your solution at scale with less risk and faster time to value.

Key benefits:

  • Reduce network complexity
  • Gain efficiency with automation and expertise

 

Juniper Mist AI Accelerate Service
Juniper Mist Premium Onboarding Service
Mist Deployment Services

Back view image of the ACX710 Universal Metro Router and network cables

Day 2 and Day 3 services

Adopt and grow. We help you achieve operational excellence and optimize your network for performance, scale, and security to improve experiences for all users. Future proof your investments by utilizing our 24x7 technical assistance and best practices to keep your network up and running proficiently.

Key benefits:

  • Realize the full potential of AIOps
  • Simplify operations to boost productivity

 

Juniper Mist Webhook Monitoring Service
Resident Engineer Service
Training & certification
Flexible Services Credit

Related solutions

Wireless access

AI-Native automation and insights—coupled with the agility and reliability of a microservices cloud—deliver optimized wireless access experiences and simplified network operations.

Wired access

Our wired portfolio—coupled with wireless—combines performance and simplicity at scale while delivering optimized experiences to users and devices via AI-Native insights and automation.

SD-WAN (software-defined wide area network)

AI-Native insights and automation simplify deployments and reduce troubleshooting time. A tunnel-free architecture eliminates inefficiencies, scaling limitations, and cost constraints of legacy solutions.