NOW in 60: Juniper AI Care Services

OperationsAI & ML

Juniper AI Care Services in 60 seconds

Give us 60 seconds and we’ll show you how Juniper is changing the support experience from manual and reactive to automated and proactive. Juniper AI Care Services couple the power of AIOps with our deep industry expertise across the entire network life cycle. Three service tiers—Juniper AI Care, AI Advanced Care, and AI Ultimate Care—help match your specific needs and maximize the ROI from your Juniper Mist solution.


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You’ll learn

  • All levels of AI Care offer a device onboarding helpdesk, focused learning webinars, and 24x7 AI-powered technical support

  • AI Advanced Care offers personalized high-touch operational assistance, technical consultation, and design reviews on top of AI Care

  • AI Ultimate Care provides white-glove service with a single-point-of-contact named advocate, adding comprehensive rollout assistance, proactive health checks, and ongoing network optimization

Who is this for?

Network Professionals

Resources

Transcript

0:06 At Juniper, we offer an industry first range of services you need to design, deploy, and proactively manage and optimize your AI native network.

0:16 Choose the level of service that supports your business objectives.

0:19 Juniper AI Care, AI Advanced Care or AI Ultimate Care.

0:24 All levels include dedicated on boarding, help desk, focus learning, webinars, and 24/7 AI powered Technical Support from Juniper engineers.

0:33 AI Advanced Care also provides a single point of contact technical liaison who delivers personalized high touch operational assistance, technical consultations and design reviews.

0:44 Plus, you get 2 all access passes to Juniper training, Our highest tier AI Ultimate care includes all of that, plus white glove service that extends through the entire life cycle to maximize ROI, including roll out assistance that accelerates time to value, proactive health checks, and ongoing network optimization.

1:05 You get a service advocate to help you stay ahead of the curve and build long term success.


1:11 And that's Juniper AI Care Services in 60 seconds.

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