Juniper AI Care Services

Maximize your Juniper campus and branch solution—now and into the future 

Our Juniper AI Care Services portfolio offers the industry's first AI-native services portfolio spanning the entire customer life cycle. As part of Juniper’s Blueprint for AI-Native Acceleration, the services empower you to shift from reactive responses to proactive insights and action, ultimately helping you deliver exceptional experiences to your end users.​

Harness the full power of Marvis AI

Juniper AI Care Services couple the power of AIOps (AI for IT operations) with our deep industry expertise. With three service tiers—AI Care, AI Advanced Care, and AI Ultimate Care—we can match your specific networking needs and help you maximize the value of your Juniper campus and branch solution investment.

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Empower your team with services that fit

Spanning the entire customer life cycle, Juniper AI Care Services bring greater efficiency, reliability, and security to network operations. Harnessing the power of Marvis® AI, our experts help you anticipate, identify, and resolve concerns before they impact your business, easing deployment and simplifying ongoing operations. Choose the level of guidance you need to match your organization's requirements at every stage of your Juniper campus and branch solution’s life cycle.

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Juniper AI Care

Juniper AI Care provides an AI-native support experience as part of your Wireless AssuranceWired Assurance, or WAN Assurance​ subscription.

  • 24/7 AI-powered technical support to identify and resolve network issues quickly​
  • Specialized device onboarding guidance​
  • Knowledge transfer webinars
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Juniper AI Advanced Care

Juniper AI Advanced Care gives you a single-point-of-contact technical liaison—an expert in AI for networking—who delivers services tailored to your needs.

  • Design reviews, technical consultations, and operational support​
  • Guidance on new features​
  • All-Access Training Passes
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Juniper AI Ultimate Care

Juniper AI Ultimate Care offers white-glove service and proactive account management with a single-point-of-contact service advocate to help you build long-term success and maximize your campus and branch solution ROI. ​