Customer Success Story
Adding new services and attracting new customers with next-generation MPLS network.
RTC Reserve Telecommunications has seen monumental changes in the industry since it initially brought telephone service to a small Louisiana town in 1935. Today RTC Reserve offers triple-play and security services to business and residential customers with its trademark small-town, friendly attitude.
Business Challenge
The telco provider wanted to attract new business customers and meet growing consumer demand for faster Internet. It needed the foundation to deliver enterprise-ready services, and introduce Metro Ethernet and other connectivity offerings cost efficiently. RTC Reserve needed a solution that would allow it to profitably serve multiple customer segments with differentiated services over a single infrastructure.
Technology Solution
RTC Reserve built a next-generation MPLS network using Juniper MX480, MX240, and MX104 3D Universal Edge Routers in the metro core and edge. The ACX5000 Universal Access Router is used for metro aggregation, and ACX2200 and ACX1100 routers for metro access.
Business Results
The next-generation MPLS network has enabled RTC Reserve to attract new customers with new services, extend its geographical reach, and offer residential customers higher bandwidth Internet packages. Its Metro Ethernet services are exceeding customers’ expectations. The provider now has greater visibility into the network traffic, making services easier to manage.