Juniper Mist Indoor Location Services and Premium Analytics

0:10 so now after hearing all about

0:13 Innovations and Marvis after hearing

0:15 about AFC and the best part Dynamic pack

0:18 uh R Spectrum capture so while we're

0:20 bringing the slides up I'll be talking

0:22 to you about the new things we've been

0:24 doing in location services just to give

0:27 you a primer on location services what

0:29 we offer as part of our same McLoud

0:31 architecture our same access points is a

0:35 lot of location-based use cases that we

0:38 can

0:39 enable um and that implies we can

0:42 deliver a blue dot on a wayfinding

0:45 application we can deliver asset

0:48 visibility be it Assets in hospitals be

0:51 it it Asset Management in higher ed or

0:53 even in uh corporate space Enterprises

0:57 along with that we also delivered an

0:59 analytics platform this analytics

1:00 platform and I'll be talking to you

1:01 about later today as well gives you

1:03 insights into how your network is doing

1:05 with respect to all the SLE but also

1:08 gives you insights into traffic analysis

1:12 in terms of how are people moving

1:15 through your premises right uh UC talked

1:19 about live view of how RF is doing what

1:21 we use analytics for is also a live view

1:24 of how people are navigating your spaces

1:27 um so yeah last but not least along with

1:29 enabling the blue dot on a mobile

1:31 application for wave finding essentially

1:33 delivering your indoor GPS experience

1:35 with our partners who bring the app to

1:37 the table we bring the most accurate

1:39 Blue Dot to the table uh that same

1:41 platform the same AP is leveraging our

1:44 Bluetooth low energy antenna arrays in

1:45 our Flagship APS deliver asset

1:48 visibility asset visibility is coming up

1:50 a lot in like I said I talked about

1:52 Healthcare already but also in recently

1:55 in higher ed it asset management or in

1:57 corporate spaces where are my devices

2:00 in terms of uh either locating loss

2:03 devices or just an audit of where my

2:04 inventory is of for my corporate manag

2:06 devices all of that comes together with

2:08 our analytics so the analytics we give

2:10 you a view into how traffic is Flowing

2:13 but most recently again a trend I've

2:15 been seeing is tell me how my space is

2:17 being utilized especially now with

2:19 people coming back into work everything

2:21 going online physically in premise again

2:24 people want to see how spaces are being

2:26 utilized now these are the capabilities

2:29 we've always had for the last many years

2:31 what I'll be talking to you about today

2:33 is how we've made it even easier to

2:36 consume these capabilities but if you

2:38 don't mind going to the next

2:40 slide so one of the biggest friction

2:43 points of deploying a network used to be

2:47 hey how do I make sure that my

2:49 installation actually matches my build

2:52 so what you see in rest earlier of

2:54 ingesting a floor plan ingesting the AP

2:56 placements well is the AP placed exactly

2:59 where it was supposed be placed when I

3:00 got the build plan last year Wes and I

3:03 spoke to you about Auto placement on a

3:04 single map right where we could range

3:06 against APS use machine learning use our

3:09 be arrays to get directionality and

3:11 place APS on the floor plan but then the

3:13 question came what do I do about multi

3:16 floor buildings because yes I can give

3:18 you a view of APs on a floor plan based

3:21 on what my location engine is saying

3:24 where the AP estimates are but you you

3:26 know M many deployments are multifloor

3:29 deployments what do you do in that

3:31 situation how do you build a multi floor

3:33 view of AP placements so previously we

3:36 would ask you to tell the system what

3:39 APS were on the map put them in a corner

3:41 and we'll automatically place them what

3:43 we have now worked on next slide please

3:46 is enabling what we call a clustering

3:49 mechanism so what we are doing and I'll

3:52 give you a demonstration of this shortly

3:53 is all we need now is a reference or two

3:57 on 2 APS on every floor and then we will

4:01 automatically form a cluster of what is

4:05 the AP grouping per floor and then place

4:08 them on that floor plan right this again

4:10 is using the same Foundation it's using

4:12 machine learning it's using our

4:14 directional BL array for knowing which

4:16 APS are in what direction from each

4:18 other it's also using 11p for the

4:22 initial ranging but once that is done

4:24 once all the information is gathered it

4:26 is now able to place APS on multiple

4:29 Maps so no longer longer do you need to

4:31 know all the aps per floor in a multi

4:34 floor deployment just give us two or

4:36 three APS per floor plan and we will do

4:38 the rest yes can this be interfaced with

4:42 if you have one that has a GPS in it and

4:44 lock on so you can use standard power

4:47 yes when we get that capability we will

4:49 be fusing that together right this is in

4:51 the case of when I don't have that that

4:53 ability what can I do now for my

4:55 deployments right and this can again

4:57 work for both Brown field and Green

4:59 Field because your build versus plan you

5:02 have issues all the time right you say

5:04 EAS mc

5:07 mc hold on so um so for this are you

5:11 using ble or are you using MC both both

5:14 both because when we did the when we

5:17 began you know a year and a half ago on

5:19 our single floor placement of APs

5:22 automatically on the floor plan based on

5:24 uh the ranging what we found was an

5:26 issue called flip ambiguity so even

5:29 though I'm ranging I would find APS that

5:32 are placed on opposite directions of

5:33 each other and that is where with the

5:36 directional Bluetooth antenna array that

5:37 we have I'm able to give you even a

5:39 higher level of efficacy to know no this

5:41 AP may be ranging against each other but

5:43 they're actually this way versus this

5:45 way and this you've seen I would say in

5:47 three out of five deployments or six out

5:49 of 10 we found this issue that the B

5:51 came to you know the rescue saying this

5:53 is where the actual place print is and

5:56 is this still service destruction as far

5:58 as the actual proc it it is yeah the AP

6:02 orientation is not that's using

6:03 primarily only Bluetooth that can run in

6:05 the background but when you're doing

6:06 Auto placement because I need to do

6:08 ranging from one AP to another it is

6:10 service disrup exactly have you have you

6:12 done uh some testing like on highly

6:14 reflective environments and we have run

6:17 this in warehouses we have run this in

6:19 in uh office spaces we have run this in

6:22 schools in schools we run into other

6:25 interesting uh scenarios where not only

6:27 are we talking about clustering on one

6:29 floor I mean on multiple floors you're

6:32 also talking about different clusters on

6:33 the same floor plan because you'll have

6:35 classrooms then you'll have an

6:37 auditorium or a or a basketball stadium

6:40 you have classrooms again so we were

6:41 able to solve that as well with this

6:43 grouping

6:44 mechanism

6:46 awesome so how this works essentially is

6:50 um but if you don't mind

6:54 starting yeah so you you're used to

6:56 seeing Auto placement per floor plan now

6:58 it goes at the site level all the floor

7:00 plans at that site you click Auto

7:02 placement we ask you this time for just

7:04 two or three reference APS not anchor AP

7:07 just reference APS because that is what

7:08 people then use to create the relative

7:10 cluster or what are the other APS that

7:12 are in the neighbor ship of of these APS

7:15 with that we then give you a view of all

7:18 the aps that we found on the floor plan

7:21 we also give you a confidence score

7:24 because that is what tells us that these

7:25 APS I placing with high confidence on

7:27 this floor plan that they are truly on

7:30 on this Solution that's also helped us

7:32 on the single floor mapping and that's

7:34 it you accept the aps we found you do

7:38 have the option to deselect if you think

7:39 certain AP should not be there uh and

7:41 the remaining AP that you selected will

7:43 automatically place on the floor plan

7:44 and this is the same process you would

7:46 do for every floor just give us two or

7:47 three reference APS that you know that

7:49 are on that floor plan the rest we will

7:51 automatically group and place so L is

7:54 there any um recommendations on which

7:57 couple you should set for references for

7:59 apart Corners see each other anywhere in

8:02 the center see each other yeah this is

8:05 um so this is available right um

8:07 currently per floor it is available this

8:09 is now doing multi floor at the same

8:11 time is what's coming out near this

8:14 quarter so again the key difference is

8:16 today you would have to tell us all the

8:19 aps that are on a map and then we would

8:21 place them for you now just give us two

8:23 or three reference APS we place the rest

8:24 you don't have to give us the entire

8:26 cluster of APs we will learn the

8:27 Clusters we will learn the groupings oh

8:29 so it will autom pull it from exactly

8:31 you don't have to give us the pool of

8:32 APs anymore on that floor plan so I just

8:35 wanted to clarify with Keith's question

8:37 you said APS in the center but you're

8:40 saying those reference APS need to hear

8:42 each

8:44 other those reference APS can be any

8:46 reference AP so there's a uh good

8:49 question there's a concept of anchor APS

8:51 and reference APS in the case of anchor

8:53 APS we typically suggest to you what

8:55 anchors to recommend because sometimes

8:57 we get anchor APS that are not quite

8:59 the most cohesive to give us the best uh

9:01 view the reference AP concept just for

9:03 us to say idly they should be able to

9:05 hear each other at least two should have

9:06 line of sight because then that is what

9:07 people use as they can hear each other

9:10 and what else can they hear and then the

9:11 ranging starts for each a okay so it's

9:14 again just one reference point for us to

9:16 build the view right yeah now idly would

9:19 when when the GPS comes into play I

9:21 won't even need that because then I'll

9:23 have GPS as an anchor per floor so I can

9:25 actually build the 3D view versus right

9:27 now the 2D view right um H how much uh

9:30 overhead is generated when you're

9:33 discovering and once it's discovered

9:35 kind of like settle on the plant does it

9:37 keep doing it or is it reducing the

9:40 amount of overhead there's no overhead

9:42 per se because the ranging is happening

9:44 in a maintenance window and typically it

9:46 takes about 30 seconds to 40 seconds per

9:48 AP per floor plan so if you have 40 APS

9:50 it should take about 20 to 30 minutes to

9:52 get done and then it's it's running

9:54 there's no backend monitoring per

9:57 se you had a question

10:00 no no so after the auto placements yeah

10:03 if there are any accuracy issues you

10:06 have an option to drag and drop it

10:08 absolutely want and that's why the

10:10 conference level comes into play you

10:11 know very critical because you can see

10:13 there are APS we've placed with high

10:14 conference the aps we actually will tell

10:16 you we have medium to low conference if

10:18 you want to exclude those and do them

10:19 manually on the floor plan you

10:23 can any other questions yeah the next

10:26 thing we did is um AutoZone creation so

10:30 I talked about analytics right analytics

10:32 like I said is very very interesting for

10:34 your line of business teams be it

10:36 marketing teams and Retail be facilities

10:38 teams in in highered or uh or again

10:41 carporate Enterprise office spaces right

10:44 the biggest pain point we have seen is

10:46 yes we can provide analytics but then

10:48 how do you make the analytics more

10:49 contextual that requires the line of

10:52 business teams to work with the network

10:54 it teams to create what we call zones on

10:57 the floor plan and that typically takes

10:59 time because you know the N says hey I

11:02 don't know what where you want zones you

11:04 guys tell me and the facilities people

11:06 say yeah I'll tell you I but I need the

11:08 data right away right so that that

11:09 friction point is always there so we

11:12 took that as a problem and said in the

11:13 spirit of making it easy how can we even

11:16 make Zone creation easy so using image

11:19 recognition and text recognition now we

11:21 will be able to once we ingest the floor

11:23 plan automatically Define what we call

11:26 boundaries or edges on the floor plan

11:28 and Auto automatically create zones so

11:32 the process now becomes ingest the floor

11:34 plan autop Place APS AutoZone your

11:38 network is up and running for providing

11:41 Wi-Fi services location services as well

11:44 as analytics right all in the in single

11:46 clicks of buttons in your preferences to

11:48 have have that floor plan uploaded from

11:51 your site survey tool or you plan is

11:53 your preference to have that data pulled

11:55 down to the site Ser like with the H

11:56 integration right it would be from the

11:59 but but they would pull it out cor or

12:01 vice versa either as long as I have an

12:02 image I'm using that image to basically

12:04 recognize areas and give them into Maps

12:06 but but in general like the image plus

12:08 the areas plus the locations of the APS

12:10 and all of that stuff right when when H

12:12 pulls down your floor plan it's going to

12:15 inest it will inest that as of all that

12:17 data right yeah so it'll get the

12:19 benefits of the autop placement because

12:20 now it'll know this is what i'

12:21 recommended this is what was installed

12:23 these are the new AP placements right so

12:25 but the way this works again the goal is

12:27 always how do we make it very easy for

12:30 customers Partners to consume location

12:32 services is always a friction of

12:34 deployments of fingerprinting of

12:36 placement validation and then Zone

12:38 creation deployment Made Easy already

12:41 fingerprinting no longer needed because

12:42 of unsupervised machine learning

12:44 placement now made easy with auto

12:46 placement now also multifloor and the

12:48 last Bastion was Zone creation that also

12:51 we're hoping with this automatic ability

12:52 to create zones on the floor plan but if

12:54 you don't mind clicking through uh just

12:56 because I can recognize the edges and

12:58 area do I can automatically start

13:01 creating zones on the floor plan what's

13:04 the

13:05 the the distance um what's the word I'm

13:08 looking for how accurate is what's the

13:10 accuracy from when you're doing Auto

13:12 auto placement of these APS more we've

13:14 seen about roughly 1.49 M of that of all

13:19 [Laughter]

13:21 the give or take

13:24 of3 what's the criteria used for the

13:27 Zone it looks like it's breaking it on

13:31 hallways so every place would so

13:33 typically rooms right so based on use

13:35 cases we've seen for the line of

13:37 business teams to want data they want to

13:39 know conference room one conference room

13:40 two conference room three Cube areas

13:43 there could be a marketing Area Sales

13:44 area and R&D area so based on the image

13:47 recognition we will try and

13:49 automatically segment the areas what

13:51 looks like a cube Farm we'll create one

13:53 one zone there but looks like rooms will

13:54 automatically create zones over there if

13:56 that area has text will automatically

13:58 name The Zone with that text as well

14:00 again to make it very easy for customers

14:02 to start getting analytics right away on

14:04 what is my occupancy in these areas but

14:06 these can be adjusted as well so what's

14:08 the criteria for like defining those

14:10 zones can you define by I don't know by

14:13 we always had the manual process of

14:14 creating zones where you could just go

14:16 on the floor plan and basically draw out

14:17 a polygon and say this is Zone one zone

14:19 two zone three but that's where the

14:20 friction point would come because the it

14:22 teams want to know what the line of

14:24 business wants the line of business

14:26 wants data but would not ever spend time

14:28 to create the zones on the flooor plan

14:31 this is why we autocreate them to make

14:33 it easy to consume analytics I'm

14:34 assuming that you can have them

14:35 autocreated and just delete the ones

14:36 that you don't want exactly and adjust

14:38 them if you if you want them so so can

14:40 so I'm thinking um in a scenario

14:43 thinking like uh Voiceover IP deployment

14:45 right Microsoft themes and all that kind

14:47 of stuff and this data be used that

14:49 somehow integrated into themes or for

14:52 like 911 9911 is the yeah it potentially

14:55 could because the API are there we

14:57 already do Zone entry Zone exit events

14:59 okay but like there's there's is there

15:02 something already uh in we already have

15:04 91 Integrations like for with the red

15:06 sky for example VI apis this just

15:08 becomes another element right now there

15:10 most systems use AP connection and the

15:12 AP placement right Zone becomes more

15:14 contextual more useful and that for that

15:17 also we have API okay cool yeah so are

15:19 there any hard limits on the number of

15:20 floors N can be okay this is

15:22 microservices cloud at its best No

15:25 Limits is there any additional

15:27 subscription to get that enabled using

15:30 the Auto Zones Auto auto base Wi-Fi so

15:33 oh wait there's no so asset no U if you

15:36 already have assets you get AutoZone

15:38 auto placement with it if you already

15:40 have Wi-Fi you get AutoZone auto

15:41 placement along with it okay so just

15:44 like basic Wireless Assurance actually

15:47 gives you this yeah you get Auto

15:48 placement with basic Wi-Fi you get uh

15:50 AutoZone you will get AutoZone when it's

15:52 available with basic

15:54 Wi-Fi uh really quickly I'm like

15:56 negative five now Beth uh

16:01 so if you don't mind going we'll just

16:03 skip to the a lot of you may already be

16:05 familiar with Prem analytics again it's

16:07 our observability dashboard for longer

16:08 term insights longer term Trends it

16:11 becomes your CIO dashboard your your CMO

16:13 dashboard to just know hey how how many

16:15 people in my locations or how is my

16:17 network doing looking at SLE but the key

16:20 things we've added recently that you

16:22 will see start seeing this quarter is

16:23 also tied to some of the Innovations we

16:25 announced today so we talked about zoom

16:27 and teams integration but if you don't

16:28 don't mind clicking through

16:31 uh keep going so one of the new

16:35 dashboards coming in is along with the

16:38 Knack uh capabilities that Slava talked

16:40 to you through we'll also be giving you

16:42 a longer term absorber dashboard on

16:44 Knack insights right how many clients

16:47 coming in through my Knack solution per

16:49 site per SSID what is my overall client

16:52 connection uh Trend coming in through my

16:54 Knack service and then even more

16:56 importantly we're always looking at good

16:58 experiences bad experiences right so if

17:01 there were Knack failure events what was

17:03 the most failed issue that I saw right

17:05 was it certificate failures or bad

17:07 password what was it we show that as a

17:09 trend as well so again more insights

17:11 into The Knack solution with PR

17:13 analytics coming as well as part of your

17:15 n subscription uh next one

17:18 Beth this is a zoom in team so we are

17:22 building this large experience model as

17:25 sudir and Bob spoke to you about where

17:26 we'll be able to measure the application

17:28 experience for collaboration apps but

17:30 then the question come always comes over

17:32 time how are my applications doing how

17:34 are my users doing with these

17:36 applications that again is where we'll

17:38 be announcing uh a meeting insights

17:41 dashboard where you look we can look at

17:43 good experience bad experience minutes

17:45 over time so when our model says here is

17:48 the root cause of why there's a bad

17:50 experience and you fix that root cause

17:51 you can see your good experience minutes

17:52 going back up and your bad experience

17:54 when it's going back down you can look

17:56 at overall calls per site calls per w

17:58 and uh calls per when interface because

18:01 that's again where what we're using as

18:02 data to say good experience or bad

18:04 experience and again over a longer term

18:06 right could be a month two months three

18:07 months a year worth of data can you

18:09 combine that with the location analytics

18:11 to show the area of the office that the

18:12 bad calls are happening in exactly where

18:14 that this will go next so cool and and

18:17 then the last one that we're announcing

18:19 uh that'll be coming out this quarter is

18:22 enhancements on our sustainability

18:24 analytics so as we've been uh going

18:26 deeper and deeper into the wired net

18:28 work sustainability has been coming up a

18:30 lot as hey what visibility can you give

18:33 me on what is my power usage on my wired

18:37 Network and then the question would come

18:39 to say hey how much Headroom do I have

18:41 what is my power budget available and

18:43 what am I already using because as I'm

18:45 adding more iot devices I may have

18:47 switch ports but do I have the poe

18:49 capability to power those ports or and

18:52 give power to my itot devices so whether

18:54 it was what is my current power usage or

18:57 whether the question was how much how

18:58 Headroom do I have to add more devices

19:00 to my current wired stack this is where

19:04 the sustainability artics are coming

19:05 into place so now you can look at

19:06 overall hey what is my overall PE

19:10 utilization am I maxing out on some

19:11 switches or do I have enough capacity on

19:13 some others what is the highest P

19:16 utilization on on with switch in the

19:17 stack across my sites as well as the

19:20 trending of P utilization as you use

19:22 more ports and device gets plugged into

19:24 switches so