Customer Success Story
Hong Kong’s Chinese International School enhances dual-language learning with AI-driven Wi-Fi
Chinese International School (CIS) was the first K-12 school in Hong Kong to teach an international curriculum in English and Mandarin, empowering students to discover new paths and flourish in their life’s journey. With an exceptional track record and growing enrollment, CIS embarked on transforming the digital learning experience with an AI-driven wireless network from Juniper.
Overview
| Company | Chinese International School Hong Kong |
| Industry | Education |
| Products used | AP32, AP43, Wireless (Wi-Fi) Assurance |
| Region | APAC |
2,000
Students, teachers, and staff have premier Wi-Fi experiences in the classroom
AIOps
Streamlines network support
4,000
Laptops, tablets, and other wireless devices connected
Visibility
Into user network experiences
Learning at the confluence of East and West
CIS has been on the forefront of hybrid learning, having prioritized the use of technology to deal with local situations that made school closures necessary. When the territory faced pandemic-related lockdowns, CIS saw an opportunity to upgrade the wireless network at its Braemar Hill campus.
“CIS has been a leader in integrating technology into the curriculum, which made the shift to online learning easier,” says Sunil Talwar, deputy director of operations at CIS.
The aim was to welcome students back with a new wireless network to better serve those who had grown adept at digital learning. CIS wanted a Wi-Fi network that would meet the expectations of its students and teachers for the next decade as it advanced its vision for bilingual and inter-cultural education.
Fast, reliable Wi-Fi for learning
To deliver high-quality learning experiences and support the evolving needs of students, faculty, and staff, CIS turned to an AI-driven wireless network from Juniper.
Juniper Access Points (APs), working in conjunction with the Juniper Mist cloud and the Juniper Mist Wi-Fi Assurance service, deliver fast, reliable connectivity to more than 4,000 student, teacher, and staff devices. CIS uses Juniper AP32 and AP43 802.11ax (Wi-Fi 6) APs, which support multiple users on a single spatial stream and a maximum data rate of 9.6 Gbps.
CIS provisioned the network through the Juniper Mist cloud portal, making it simple to bring hundreds of Juniper APs online quickly. “Students and teachers came in on Monday morning, and the wireless just worked,” says Ming Lai, systems manager at CIS.
With the Wi-Fi Assurance cloud service, based on machine learning, the IT team has greater visibility into user network experiences and AI-driven tools that automate and accelerate troubleshooting and network operations. “With Juniper, we have a very clear view of what’s happening on the network,” says Lai.
Supporting students for academic success
“Lesson delivery has changed, with more media-based content and the use of multiple devices at the same time,” says Talwar. “Our Juniper network supports that learning transformation.”
With Juniper wireless, CIS has improved the digital learning experience. Student, teacher, and faculty devices have reliable Wi-Fi connectivity. Educational content can be streamed to Apple TVs in 280 classrooms. Wi-Fi is fast and plentiful even at large gatherings like sporting events and concerts.
In addition, sustainability is a core value at CIS, which has a goal of becoming carbon-neutral by 2033.
“Juniper’s commitment to sustainability is important to us,” says Talwar. “We want to partner with companies that have similar values.” Juniper aims to be carbon-neutral by 2025.
Chinese International School Taps into Juniper Networks’ AI-Driven Solutions to Enhance Digital Learning Experience for Students
The Products
Juniper is leading the convergence of Wi-Fi, Bluetooth® LE, and IoT with our enterprise-grade Access Points. The Juniper Access Points work in conjunction with the Juniper Mist Cloud Architecture and Mist AI to collect and analyze metadata in near real-time from all wireless clients.
AP32
The Juniper AP32 access point integrates Mist AI for AX capabilities to automate network operation and boost Wi-Fi performance.
AP43
The Juniper AP43 high-performance Wi-Fi 6 (802.11ax) access point integrates patented virtual Bluetooth® LE (vBLE) and Internet of Things (IoT) capabilities to deliver an unprecedented user experiences.
Wireless (Wi-Fi) Assurance
Driven by Mist AI and machine learning, the Juniper Mist Wireless Assurance cloud service automates troubleshooting and operations, making wireless networks predictable, reliable, and measurable while providing near-real-time visibility into user service levels.
Published November 2022