U.K. Ministry of Justice Chooses Juniper Networks to Modernise Wired and Wireless Digital Infrastructure for Prisons and Probation Offices

LONDON, U.K., November 8, 2023 – Juniper Networks, a leader in secure, AI-driven networks, today announced that The U.K. Ministry of Justice (MoJ) has chosen Juniper Networks as a key networking partner in its strategic digital transformation initiatives.  By leveraging a secure, cloud-managed and AI-driven network from Juniper, The MoJ can deliver exceptional wired and wireless experiences to staff and prisoners to support work, education and human connections.

The MoJ is on a journey to transform prisons in the U.K., to create institutions that are able to deliver twenty-first century penal requirements. This has meant completely overhauling ageing infrastructure, paper-based processes and staff-dependent services replacing them with digital-first, innovative prisoner-facing services, supported by modern technology infrastructure. The Ministry wanted to provide fit-for-purpose connectivity and a secure network solution for its probation sites by deploying a cloud-native, AI-driven microservices architecture. Juniper’s wired and wireless solution, driven by Mist AI, met all the requirements: delivering network visibility, automated troubleshooting and exceptional user experiences. Prisoners can now use their devices for administrative tasks that simplify day-to-day life and to access important information from their cells in support of developing greater self-confidence and improved behaviour.

News Highlights:

- More than 400 probation sites and prisons in the U.K. now use Juniper Mist™ solutions, many MoJ sites will use Juniper Mist for wired and wireless access. The prisons use Juniper access points, while probation sites use both access points and Juniper Networks™ EX-Series Switches managed via Juniper’s cloud architecture to deliver fast, reliable and continuously optimised connectivity for probation officers and other staff.

- Network configuration, management and troubleshooting duties are streamlined with Juniper Mist Wi-Fi Assurance, Juniper Mist Wired Assurance and Marvis™ Virtual Network Assistant, all driven by Mist AI. These cloud services work together to remotely and proactively solve wireless and wired network issues before they impact the user experience.

- Granular policy control enables The MoJ’s IT staff to give prisoners controlled access to the internet from their designated devices. For instance, the IT team uses the Juniper Mist dashboard to quickly identify unapproved Wi-Fi devices connected in the prison and mitigate them immediately.

Supporting Quotes:

“Prison rehabilitation is changing challenged lives in the U.K., improving many prisoners’ futures and helping them to get on the ladder of opportunity in preparation for their return into society and so reduce instances of reoffending. We are delivering great user experiences, and there is so much more potential to leverage with the intelligence in Juniper Mist. We’re just getting started with technology that enables rehabilitation to better prepare our prison populations for a much brighter future.”
- Nava Ramanan, Deputy Director, U.K. Ministry of Justice

“Organisations can harness the power of AI to overcome challenges, make smarter decisions and transform user experience in the digital age. They can leverage the power of data to deliver real change that benefits society and create a new paradigm. In the case of The MoJ, when prisoners receive access to technology, it can be both life-changing for self-esteem and transformational at a practical level, helping with their mental health and the ability to rebuild their lives and use their experiences to make a positive difference for those around them.”
- Jamie Pitchforth, Head of Strategic Business UKI, Juniper Networks

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Media Relations:

Pelin Murphy
Juniper Networks
pelin@juniper.net
+44 (0) 1372 385 686