Customer Success Story
Virginia school district serves 27,000 students with AI-driven Wi-Fi
Newport News, Virginia, has a rich history of shipbuilding for the U.S. Navy and commercial companies. The city’s 27,000 public school students follow in the tradition of hard work and success with a focus on preparing to be college-, career-, and citizen-ready.
Newport News Public Schools’ graduation rate is above average in Virginia and has steadily been increasing for many years. Student success is supported by an AI-driven wireless network from Juniper.
Overview
| Company | Newport News Public Schools (Virginia) |
| Industry | Education |
| Products used | AP12, AP43, AP63, Wireless (Wi-Fi) Assurance, MX204 |
| Region | Americas |
5 Hours
For IT team to install 35-40 APs with AI-driven operations
10x
Improvement in wireless network coverage
Wi-Fi 6
Improved network throughput and response times
Greater digital demands
The pandemic made 1:1 learning a top priority for many school districts, including Newport News Public Schools in Virginia. When in-person learning resumed in 2021, students brought more devices into the classrooms and teachers continued to incorporate digital resources into learning.
The change put greater pressure on the schools’ wireless networks.
“The students all came back to school with Chromebooks,” says Jim Pike, who has been at Newport News Public Schools for 23 years and been the network engineer for the past five years.
But the IT team was prepared for higher digital demands, with a complete wireless LAN refresh nearing its completion. The move to Wi-Fi 6 would improve network throughput and response times to better support digital learning and help prepare students for the state’s mandated assessments.
10x improvement in wireless coverage
Newport News Public Schools deployed the Juniper Wireless Access solution, driven by Mist AI, for Wi-Fi that’s predictable, reliable, and measurable. Juniper AP43 and AP12 access points deliver fast, reliable connectivity in schools and administrative sites, while Juniper AP63 APs provide outdoor Wi-Fi.
“Juniper is a night-and-day difference from our previous wireless LAN,” says Pike. “We saw a tenfold improvement in wireless coverage.”
Juniper cloud services, including Juniper Mist Wi-Fi Assurance and Juniper Marvis Virtual Network Assistant, give IT clear visibility into the user experience and can speed troubleshooting when issues arise.
“People always blame the network when their devices don’t connect,” says Pike. “With Juniper and Marvis, we have the tools to see if it’s really a problem with the network or something else, like a client driver, and resolve it quickly.”
Pike also notes that the Mist dashboard gives him visibility and control over network traffic, allowing him to restrict non-school-related traffic to ensure a safer and more focused learning experience.
Building a path to college, career, and the future
The Juniper wireless network is meeting the expectations of Newport News students and teachers.
High-performance Wi-Fi 6 is available in every classroom, and every student can stream YouTube to their Chromebooks.
“Teachers are happy they can use wireless all the time,” he says. “We don’t have to tell them to plug in anymore when the wireless is slow.”
Reliable Wi-Fi is essential during Virginia’s standards of learning (SOL) assessment. “In our validation testing prior to this year’s assessment, two Juniper APs could support 1000 connections,” says Pike. “Last year, we needed to put in an additional five APs to test 120 kids” using the older WLAN technology.
Wi-Fi adds convenience to sporting events and other community gatherings, allowing the concession stand to use a mobile payment system. Parents and board of education members have access to guest Wi-Fi.
Newport News Public Schools serves students with AI-driven Wi-Fi
Newport News Public Schools follow in the tradition of hard work and success with a focus on preparing for college and career. The Schools’ graduation rate is above average in Virginia and has steadily been increasing for many years. Student success is supported by an AI-driven wireless network from Juniper.
The Products
AP12
The AP12 access point integrates Mist AI for AX capabilities to automate network operation and boost Wi-Fi performance.
AP43
The Juniper AP43 high-performance Wi-Fi 6 (802.11ax) access point integrates patented virtual Bluetooth® LE (vBLE) and Internet of Things (IoT) capabilities to deliver an unprecedented user experiences.
AP63
The Wi-Fi 6 (802.11ax) AP63 access point offers high-performance Wi-Fi to ensure business continuity and operation efficiency in outdoor environments.
Wireless (Wi-Fi) Assurance
Driven by Mist AI and machine learning, the Juniper Mist Wireless Assurance cloud service automates troubleshooting and operations, making wireless networks predictable, reliable, and measurable while providing near-real-time visibility into user service levels.
MX204
The SDN-enabled MX204 Universal Routing Platform provides a modular, automated, carrier-grade solution for service providers and enterprises. The compact platform brings 400 Gbps capacity and a full feature set to space and power constrained environments.
Juniper enables your business to scale elastically while minimizing capital investment through our modern cloud services that span the network and security domains.
Dramatically improve your operational experience with the industry’s most scalable, programmable, and resilient routers. Juniper’s comprehensive portfolio of best-of-breed routers offer unparalleled capacity, agility, and operational consistency, delivering the end-to-end automation required for service-aware networks that power today’s hyperconnected world.
Mist AI uses a combination of Artificial Intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across the wireless access, wired access, SD-WAN, Enterprise WAN Edge, data center, and security domains.
Published June 2022